Switching TV, phone or TV box without losing your IPTV: list, licence and favourites

Two TVs and a phone with an arrow between them

Getting a new TV, phone or TV box does not mean starting from scratch. Your subscription with your provider stays the same, and with Kastoo you do not have to pay again either. It takes four steps and less than five minutes.

Before you start: what belongs to whom

The list (M3U URL or Xtream Codes details) belongs to your provider. You can use it on the new device, within the number of simultaneous connections your subscription allows.
Your Kastoo licence is yours and is valid for 3 devices at the same time.
Your favourites and profiles are stored in Kastoo’s cloud backup.

1. Install Kastoo on the new device

You will find the instructions for each device at kastoo.es: Android TV and Google TV, Android phones and tablets, computers (Chrome and Edge) and the other platforms as they become available. When you open it you will see its MAC, its key and a QR code.

2. Add your list

Scan the QR code with your phone and add your list in My Kastoo, just like the first time. If you do not have the details to hand, they are in your provider’s email or in My Kastoo, signing in with the old device.

3. Move your licence

If you have a free slot (you have fewer than 3 devices): on the new one, go to Settings → Licence → “I have a code” and type your code KAST-XXXX-XXXX. You will find it in your purchase email and in My Kastoo.
If you already have 3: go to My Kastoo, remove the old device under “Devices” and add the new one with its MAC and key.

💡 To prevent abuse, you can make 3 device changes every 30 days. If you need more for something urgent, write to us at contacto@kastoo.es.

4. Get your favourites back

If the old device still works, open Settings → Cloud backup on it and share its data with the new one: you will have the same profiles, favourites and “Continue watching” on both. We explain it in cloud backup.

If you sell or give away the old device

Remove it from your licence in My Kastoo to free up the slot.
Delete the app or reset the device to factory settings: that way nobody can use your list.

⚠️ Your list is personal: do not leave it on a device you are going to sell or give away. Besides, many subscriptions only allow one or two connections at the same time.

Frequently asked questions

Do I have to pay for the licence again?

No. Your licence is valid for 3 devices and you can change devices from My Kastoo.

What if I have reinstalled the app on the same device?

On Android, if it asks you to activate, type your licence code in Settings. You do not need to pay again.

Will I lose what I was halfway through?

No, if you share the cloud backup from the old device. “Continue watching” is saved in it.

Try Kastoo free for 15 days

Free for 15 days with all features, no card needed. One licence covers 3 devices.

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Kastoo is just a player: it does not sell, host or include lists, channels, movies or subscriptions. The screenshots use a demo list with openly licensed content.